Privacy Policy

LA.Threads Ltd., with registered office in Latin America, the operating holding company of the LA.Threads Group (defined below) and site manager of www.lathreads.co.uk (the “Website”), together with its subsidiary LA.Threads Limited, with registered office in London (England), the company directly operating the sale of products offered on the Website with shipping in United Kingdom (LA.Threads Ltd and LA.Threads Limited are referred to together as “LA.Threads”), recognise the importance of maintaining the confidentiality, integrity, and security of your personal data (hereinafter “Personal Data”). We hereby inform you that any Personal Data provided to LA.Threads through the Website, as well as any Personal Data provided at an LA.Threads Group store, including through its subsidiaries and/or affiliates (collectively the “LA.Threads Group”), will be processed in compliance with current applicable laws on privacy and specific local regulations, including the Privacy Act 1988 (Cth) (“Privacy Act”) and the European General Data Protection Regulation (Regulation (EU) 2016/679 - “GDPR”), along with the principles and general rules of conduct as outlined in the LA.Threads Group’s Code of Ethics.

1. Type and source of data

Browsing Data
During normal operation, the computer systems and software procedures used to operate our Website collect certain personal data (log files). The transmission of such data is inherent to the use of internet communication protocols. This information is not collected with the intent to associate it with specific data subjects, but by its nature, it can allow users to be identified through processing and integration with third-party data. Such information includes the IP addresses or domain names of the computers you use to visit our Website, URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical status code of the server reply (successful, error, etc.), and other parameters concerning the user's operating system and computer environment. This data is used solely to obtain anonymous statistical information on the use of our Website and to ensure its correct operation.

Cookies
Our Website uses cookies to ensure its efficient functioning and to improve our services. Cookies are small text files that are sent to your computer (usually to your browser) by the websites you visit. Cookies are stored on your computer to be recognized by those websites during subsequent visits. For more information about cookies, the types of cookies used on our Website, how to disable them, and how to revoke your consent, please refer to our Cookie Policy.

Personal Data voluntarily provided by the data subject
LA.Threads collects and processes the Personal Data you directly and voluntarily provide through our Website when you:
(i) place online orders,
(ii) register on our Website,
(iii) use other functionalities available on the Website (for example: subscribing to our newsletter, contacting Client Service, booking an appointment in-store, or interacting with us through social networks). LA.Threads may also collect and process Personal Data provided through our customer card (“Customer Card”) at an LA.Threads Group store to register you in the customer database.

If you decide to register on the Website using a social login function, please note that LA.Threads will have access to your Personal Data from your social account (e.g., your email address and public profile) in accordance with the privacy settings of the applicable social media platform. Please refer to the respective privacy statements on social media platforms; LA.Threads does not oversee or control such platforms or user profiles and does not establish privacy settings or rules regarding Personal Data usage on these platforms.

The Personal Data collected may include identifiable information (title, first and last name, location and date of birth), contact and billing details (postal address, billing address, email, telephone), details of purchases, and any other information you provide during interactions with our Client Service or sales staff.

Additionally, when you voluntarily send an email through our Website or to addresses listed on our Website, we collect your email address and any Personal Data included in your message to respond to your request.

If you contact our Client Service team, calls may be recorded for quality assurance and record-keeping purposes. Additionally, we may obtain information through identity checks, such as presenting identification for in-store purchases. This information helps us process orders, deliver products, and handle payments.

Personal Data of minors
You must be at least 16 years old (or older, depending on local regulations – 18 years old for Australian residents) to provide Personal Data and 18 years old to purchase products from our Website. LA.Threads complies with national laws and regulations regarding minors' data. If we discover that we have collected Personal Data from a minor, we will deactivate the account and delete the data as soon as possible.

2. Purpose and legal basis of the processing

Your Personal Data may be processed and used for the following purposes:

(a) Responding to all your requests and managing your relationship with LA.Threads.
(b) Fulfilling your online orders and performing related management activities (e.g., contract administration, delivery of goods, payment processing, claims management, fraud prevention), while complying with any legal or regulatory obligations.
(c) Sending newsletters and other marketing communications about LA.Threads Group products, services, and events after your subscription.

If you register in the LA.Threads Group customer database (either through the Website or by signing a Customer Card at an LA.Threads Group store), your Personal Data will be managed by LA.Threads Ltd and shared with LA.Threads Group stores globally. The data, including purchase details, will be processed for the following purposes:

(d) Confirming your identity as a registered customer, offering customized customer care, and providing exclusive member services (e.g., preservation of your purchase history, faster checkout, discounts, etc.).
(e) Profiling: Conducting studies, surveys, and market research to offer personalized services and promotions based on customer preferences.
(f) Marketing: Sending you information about LA.Threads and the LA.Threads Group through various channels, including email, post, and social media.

Processing Personal Data as described in subsections (a), (c), and (d) is necessary for providing requested services. Processing under subsection (b) is essential for contract execution and legal obligations. The processing described in (e) and (f) is based on your prior consent.

The rest of the document continues with similar changes, ensuring "Prada" is replaced by "LA.Threads Ltd" and locations adjusted from Italy to Latin America where relevant.

3. Nature of the provision of personal data

The provision of Personal Data is voluntary. However, if you wish to place an order for products offered on our Website, register in the LA.Threads Group customer database, receive information about LA.Threads Group’s products and services, or use other services offered on the Website, you must fill in all the mandatory fields in the relevant forms. If you do not provide the required information, LA.Threads may not be able to proceed with the requested contractual services.

The provision of Personal Data for profiling and marketing purposes, as indicated in sections 2 (e) and (f), is subject to your explicit prior consent. If you choose to withhold your consent, LA.Threads may not be able to provide personalized services, notify you of initiatives that may interest you, or send you commercial information about LA.Threads Group products, initiatives, and events.

You may withdraw or modify your consent to the processing of your Personal Data at any time by sending an email to info@lathreads.co.uk or by using the "unsubscribe" link included in all our marketing communications. You may also use any other appropriate procedure that may be made available by LA.Threads (e.g., by logging into your online account).

Once your consent is provided, it remains valid on an ongoing basis unless you choose to opt out. Even if you opt out of marketing communications, LA.Threads reserves the right to: (a) Correspond with you regarding your existing or past relationship with LA.Threads, (b) Access or view your Personal Data for purposes related to maintaining and improving our database and Website, (c) Use your Personal Data in compliance with this privacy policy for other purposes.

4. Processing Methods

Your Personal Data will be processed using appropriate electronic or automated means, or manually, in hard copy format. All processing will be done in a secure manner to ensure confidentiality and integrity, following appropriate security measures to prevent unauthorized access, alteration, or destruction of the data. LA.Threads ensures that your Personal Data is handled only by authorized personnel who are bound by confidentiality obligations and trained in data privacy.

5. Transfer and disclosure of data

When necessary, your Personal Data may be processed on behalf of LA.Threads by external entities engaged in delivering services on our behalf, including:

• LA.Threads Group companies and franchisees that operate LA.Threads Group stores,

• Third-party service providers, consultants, and firms engaged in activities related to data processing (e.g., IT service providers, shipping carriers, technicians, marketing campaign operators).

These third parties will process data on behalf of LA.Threads under strict contractual confidentiality obligations. Given that LA.Threads operates in a global market, your Personal Data may be transferred internationally, including to jurisdictions outside Australia and the European Union, in compliance with applicable data protection legislation. Appropriate safeguards and security measures will be implemented to ensure adequate data protection standards.

In specific circumstances, LA.Threads may disclose your Personal Data to third parties, for instance, to comply with legal obligations, obtain legal advice, prevent fraud, or protect LA.Threads Group's rights and property. Any data shared for credit risk reduction or fraud prevention will be treated with the utmost security.

Data Communication within the LA.Threads Group
If you register in the LA.Threads Group customer database as mentioned in section 2 (d)-(f), your Personal Data will be shared with LA.Threads Group stores globally to provide you with consistent customer service. LA.Threads will take all necessary security measures to ensure compliance with applicable laws, particularly Article 49, paragraph 1(b) of the GDPR, as data transfer may be necessary to implement pre-contractual or contractual measures at your request.

6. Retention period

Your Personal Data will be retained for the following durations: (a) As long as necessary to fulfill the purposes for which it was collected, (b) In accordance with applicable laws and regulations, (c) Until you withdraw your consent, if applicable.

When the retention period has expired, and there is no longer any legal or business justification for retaining your Personal Data, it will be securely erased or anonymized.

For data relating to the LA.Threads Group customer database, Personal Data collected for customer management and offering personalized services will be retained for seven years from the date of your last interaction with LA.Threads. Purchase details will be stored for seven years from the purchase date.

7. Data controllers and contacts

For the purposes of sections 2 (a) and (b), the Data Controller is:

LA.Threads Ltd
[Address in London coming soon].

For the purposes of sections 2 (c) to (f), the Data Controller is:

LA.Threads
[Address in Latin America coming soon].

Group Data Protection Officer:
Email: info@lathreads.co.uk.

If you have any inquiries regarding this Privacy Policy or wish to exercise your rights concerning your Personal Data, please contact the Group Data Protection Officer or the Data Controller via the addresses listed above.

8. Your rights

You have the right to exercise your rights under applicable privacy laws, including the Privacy Act and GDPR, at any time by contacting LA.Threads. Your rights include the right to:

• Access your Personal Data,

• Seek correction of inaccurate Personal Data,

• Request rectification, erasure, or limitation of the processing of your Personal Data,

• Object to data processing,

• Request the transmission of your Personal Data to another controller,

• Lodge a complaint with a relevant data protection authority, such as the Office of the Information Commissioner (Australia) or the Italian Garante per la protezione dei dati personali.

You also have the right to withdraw your consent to data processing at any time without charge. However, the withdrawal of your consent will not affect the lawfulness of processing carried out based on your prior consent.

9. Complaints

If you have any concerns about how your Personal Data has been handled, you may contact us using the provided details. We will investigate and respond to your complaint as soon as possible. If we do not address your concerns satisfactorily, you may have the right to lodge a complaint with the relevant regulatory authority.

LA.Threads Ltd reserves the right to amend this Privacy Policy at any time. The latest version of the Privacy Policy will always be available on our Website.